Home Health Care Frequently Asked Questions
Q: Will my insurance cover the cost of home health care? What forms of payment are accepted?
A: It depends on your healthcare coverage, please ask your healthcare provider. We accept Visa and Mastercard, cash, or checks.
Q: What are the goals of home care?
A: Assist clients to improve and maintain their health and quality of life, promote the clients’ independence, enabling clients to receive care in their own homes, enable clients to leave a facility to receive rehabilitation or palliative care at home, provide support to the family, which will help them handle the clients’ need for care.
Q: Who decides what services I will need?
A: You will decide on which services you need. On your initial visit with one of our Registered Nurses, they will make recommendations based on their assessment, but the final decision is yours. You can always add or take away services at any time.
Q: Can I have the same caregivers and what if the caregiver is not a good fit for my loved one?
A: We will do our best to maintain continuity, however, you may not always have the same caregivers. If for any reason, you feel that the caregiver is not a good fit, let us know. We will make it right! We try to match our caregivers with clients that have similar interests.
Q: Are your caregivers trained?
A: Absolutely! Our caregivers have experience providing in-home care and providing care to seniors. They have current CNA/HHA certifications and are CPR and First-Aid Certified, bonded, and insured. We offer continued education with mandatory weekly trainings. Our caregivers are Dementia- and Alzheimer’s-certified caregivers.
Q: Are your services limited to just homes?
A: No. We can provide care to Assisted Living Facilities, Independent Care Facilities and Long-Term Care Facilities.
We welcome all your questions, so please call us! We will be happy to answer them.